Monojet Ipartechnika Kft.
6000 Kecskemét, Szolnoki út 23.
Company registration number: Cg. 03-09-130723
Registered at the Company Court of Bács-Kiskun County
Main activity: Wholesale trade of other machinery and equipment n.e.c.
1. Introduction
These General Terms and Conditions of Delivery (hereinafter: “GTC”) define the general contractual and delivery terms of products and services provided by Monojet Ipartechnika Kft. (hereinafter: “Supplier”).
2. Definitions
Customer: Any natural or legal person purchasing products or services from the Supplier.
Product: Physical goods offered by the Supplier.
Service: Intellectual or physical services provided by the Supplier.
Order: A product or service order submitted by the Customer to the Supplier.
Price: The sales price of the product or service charged by the Supplier to the Customer.
Delivery: The process of handing over the product or providing the service.
3. Conclusion and Subject of the Contract
The Supplier undertakes to confirm the Customer’s order – submitted in written or electronic form – by returning a written Order Confirmation. The ordered goods or services will be delivered to the Customer at an agreed later date.
The Customer shall accept the delivered products or services and pay the agreed price. An exception applies in case of advance payment, where the Customer has paid the purchase price or a part thereof in advance.
Each order submitted under the contract shall specify the product type, quantity, quality, delivery deadline, and purchase price payable by the Customer, as indicated on the order form and confirmed by the Supplier.
4. Retention of Title
The Supplier retains ownership of the goods until full payment of the purchase price has been received. Ownership rights only pass to the Customer upon full payment. However, the risk of loss or damage transfers to the Customer upon delivery.
5. Time and Place of Performance
Performance date means the day when the Supplier delivers the ordered and confirmed product to the Customer at the agreed location. Each order’s specific delivery deadline is stated in the order confirmation.
The Customer is obliged to receive the goods during the calendar week indicated on the confirmation.
If the Customer fails to accept the goods at the specified time and place, the Customer shall bear the costs of storage.
6. Quality and Quantity Inspection, Complaint Procedures
Products and services provided by the Supplier are suitable for their intended use and meet the customary quality and performance standards.
For custom products, specifications are detailed in the order. The Supplier provides a certificate or technical documentation upon delivery.
The Customer shall carry out a quantity inspection upon receipt in the presence of the Supplier or its representative by counting at least 10% of the packages or the entire quantity if desired.
In case of discrepancies, a full count shall be conducted jointly. If justified, the Supplier shall promptly supply the missing items.
The Supplier guarantees completeness of the products until handover.
The quality is verified using sample or comparative methods. Goods can only be rejected if they fail to meet the defined quality criteria.
Quality inspection must be completed before the invoice due date, and complaints must be reported immediately.
The Supplier will investigate any complaint without delay.
If no agreement is reached, an independent expert mutually chosen shall be consulted. The cost is borne by the party whose position is not supported.
7. Warranty Claims and Guarantee Period
In case of accepted or validated complaints, the Supplier will primarily replace or repair the defective product. The Customer must indicate the exact warranty claim.
If repair or replacement is not possible or would cause disproportionate costs, the Customer may request a price reduction. For minor defects, contract withdrawal is not permitted.
If the product is unpaid at the time of complaint, the invoice must still be settled; however, a mutually agreed amount may be withheld.
Warranty for new products is determined by the manufacturer (6 to 48 months).
Repairs are conducted only after the product is returned.
Costs incurred during the warranty period are borne by the Supplier unless improper use by the Customer is proven.
A 6-month warranty applies for repaired, non-brand-specific products outside warranty.
For complete systems, a 1-year warranty is provided, with repairs done on-site by agreement.
No warranty is offered for spare parts.
8. Terms of Payment
Advance payment is required for first-time orders. The order is processed after receipt of the pro forma invoice amount.
Advance payment is always required for orders exceeding EUR 10,000 (net).
Prices are Ex Works and exclude shipping, which is charged separately.
Prices are valid in EUR. If HUF payment is preferred, the conversion is made using the OTP Bank’s exchange rate on the delivery date, unless otherwise quoted in HUF.
Orders will not be processed if the Customer has overdue invoices. The Supplier is not liable for delays or price changes caused by such situations.
If no outstanding debts exist, standard quotation or contract terms apply.
The invoice amount must be transferred within the payment term to the Supplier’s bank account.
For significant order values or prior debt, the Supplier may require payment guarantees (surety, lien, bank guarantee, or securities collateral).
In case of late payment, default interest is charged.
Ownership of goods remains with the Supplier until full payment is received.
If no discrepancy is reported within 5 business days of invoice receipt, no modification requests will be accepted.
Under applicable law from 1 January 2016, if payment details do not match the invoice, return transaction costs are borne by the Customer.
The Extended Producer Responsibility (EPR) fee is paid by the Supplier and included in the price.
Early Payment Discount (Skonto)
In specific cases, the Supplier may offer early payment discounts, indicated on the invoice. If payment is not made within the stated period, the full amount becomes payable without deductions.
9. Withdrawal from Contract
If an order is cancelled, a 30% cancellation fee applies. In addition:
For made-to-order products (not in stock at the time of confirmation), cancellation or modification is not accepted after confirmation.
For implementation or service cancellations, incurred costs will be invoiced in addition to the cancellation fee.
If goods are not collected within 30 days after the delivery date, the contract is deemed terminated by the Customer, who shall compensate the Supplier for damages.
If work cannot be performed on an agreed day for reasons beyond the Supplier’s control, daily labor and travel costs will be invoiced.
10. Final Provisions
Any legal dispute shall fall under the jurisdiction of the competent court at the Supplier’s seat.
For matters not regulated by these GTC or the issued Quotation, the provisions of Act IV of 1959 of Hungary (former Civil Code) and Act V of 2013 (new Civil Code of Hungary) shall apply.
The Parties aim to maintain long-term cooperation. They agree that mutual exchange of relevant market information is key to effective collaboration.
The Parties declare that they have read, understood, and accepted the terms of this contract and shall cooperate accordingly.
Disputes arising from or related to the contract shall be submitted to the exclusive jurisdiction of the Permanent Court of Arbitration organized by the Hungarian Chamber of Commerce and Industry, which shall proceed in accordance with its Rules of Procedure.
11. Contact Information
Name: Monojet Ipartechnika Kft.
Address: 6000 Kecskemét, Szolnoki út 23.
Phone: +36 70 776 8819
Email: kapcsolat@monojet.hu
Website: https://monojet-ipartechnika.hu
Representatives: Marianna Kovács and Judit Varga, Managing Directors
FREQUENTLY ASKED QUESTIONS (FAQ)
1. What types of products and services does Monojet Kft. offer?
Monojet Kft. provides physical products as well as various intellectual and physical services. More information can be found on our website: www.monojet-ipartechnika.hu.
2. How are orders processed and confirmed?
Orders submitted in writing or electronically are confirmed in the same way, and the products or services are delivered at the agreed time.
3. When is the customer required to accept the ordered products?
The time and place for acceptance are agreed in advance and recorded in the order confirmation.
4. What should I know about retention of title?
Ownership remains with Monojet Kft. until full payment of the product has been made.
5. What are the warranty conditions for the products?
For new products, the warranty period is determined by the manufacturer (6–48 months). Additional warranty terms apply for specific components and services.
6. How are quality complaints and warranty claims handled?
In case of a quality complaint, the customer may submit a warranty claim. The company will primarily resolve this by replacement or repair. Further details are found in the document.
7. Under what conditions can the contract be cancelled?
For made-to-order products, cancellation or modification is not possible after confirmation. There are defined conditions and costs for withdrawal detailed in the respective section.
8. What are the accepted payment methods and terms?
Advance payment is required for first-time and high-value orders. Further payment terms and default interest rules are also detailed.
9. How can I request a correction or cancellation of an invoice with incorrect data?
If incorrect invoice data is not reported within 5 working days of receipt, we cannot accept any request for correction or cancellation.